Contact Us

At LuxFairs, we believe communication should be clear and helpful. Whether you have a question about your order, need guidance in selecting a handbag, want clarification about our policies, or simply wish to share your thoughts, our team is here to assist you.

We value every customer and handle each inquiry with care and attention.

Ways to Get in Touch:

Email Support:

  • For questions or concerns, write to us at: info@luxfairs.shop

  • Responses are typically sent within 24–48 business hours (Monday to Friday).

Visit or Write to Us:

  • Mailing Address: 2929 Paisley Meadow Dr, League City, TX 77573, USA

Connect on Social Media:

  • Instagram

  • Facebook

  • Pinterest

Situations Where You Might Need Our Help:

  • Product details, style options, or material information

  • Order status or tracking updates

  • Issues such as wrong item, damaged product, or delayed delivery

  • Support for returns, refunds, or exchanges

  • Payment or billing questions

  • Sharing feedback or suggestions

Information to Include in Your Message:

Adding these details helps us respond faster:

  • Full name

  • Order number (if related to a purchase)

  • Photos (for damaged or incorrect items)

  • A short explanation of the issue

How Quickly We Reply:

  • Emails: 24–48 business hours

  • Phone calls: Immediate during working hours or by the next business day if after hours

  • Mail: 24–48 business hours after receipt

Other Helpful Resources:

  • Check our FAQs page for quick answers about orders, returns, payments, and product information.

Our Commitment to Clear Communication:

  • We aim to make all information simple and easy to understand.

  • If anything is unclear or you need more help, feel free to contact us.

Business Details:

Business Name: Luxfairs
Business Address: 2929 Paisley Meadow Dr, League City, TX 77573, USA
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM (GMT-05:00)
Business Email: info@luxfairs.shop